Welcome to Ammas Dabba! These Terms and Conditions outline the rules and regulations for the use of our website, services, and food delivery. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.
1. General
- Ammas Dabba is a food service provider offering fresh and hygienic meals for delivery and takeaway.
- These terms apply to all users, customers, and visitors of our platform or services.
- We reserve the right to update or change these terms at any time without prior notice.
2. Order Placement
- Orders can be placed via phone, website, or authorized delivery platforms.
- Once an order is confirmed, it cannot be modified. Please check your order details carefully before placing it.
- Ammas Dabba reserves the right to cancel any order due to unforeseen circumstances (e.g., stock unavailability, delivery issues, etc.). In such cases, customers will be informed and eligible for a refund.
3. Pricing and Payment
- All prices listed are inclusive of applicable taxes unless otherwise mentioned.
- Payments can be made via cash, UPI, or digital payment methods available on our platform.
- In case of payment failures or disputes, please contact us immediately for resolution.
4. Delivery
- We strive to deliver your food hot and fresh within the estimated delivery time.
- Delivery times may vary based on location, traffic, and weather conditions.
- Customers must provide accurate address and contact details to avoid delivery issues.
5. Return, Refund & Cancellation
- Due to the perishable nature of food, returns are not accepted. However, eligible refund or replacement cases are outlined in our Return & Refund Policy.
- Order cancellations are only accepted within 10 minutes of order placement. Please read our Cancellation Policy for details.
6. User Responsibilities
- You agree not to misuse or attempt to disrupt our services.
- Providing false information, impersonation, or abusive behavior towards our staff may result in service denial.
- All content, trademarks, and branding are the intellectual property of Ammas Dabba.
7. Limitation of Liability
Ammas Dabba shall not be liable for any indirect, incidental, special, or consequential damages arising out of:
- Delay or failure in delivery
- Incorrect orders due to wrong information provided by the user
- Health issues caused by allergies not disclosed by the customer
8. Governing Law
These terms shall be governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.
9. Contact Us
For any queries or concerns, please reach out to us:
📞 Phone: +91 63525 68257
📧 Email: support@ammasdabba.in
📍 Address: 2, FF, Amin Estate, Opp. Samratnagar, Next to Muktajivan School, Narol – Naroda Highway, Isanpur. 382443
Thank you for choosing Ammas Dabba – Ghar jaisa khana, har din!